Last updated: May 2026 | By the FeatureFirst AI Review Team
Delete OurDream AI Account 2026: Every Cancellation Path Documented
Testing OurDream AI's account management process reveals a two-step procedure that must be executed in the correct sequence: subscription cancellation first, then account deletion. Reversing this order risks creating an orphaned billing situation where charges continue on a deleted account. This guide covers each method with the technical details needed to execute the process cleanly.
Step 1: Cancel Your Subscription
Three cancellation methods tested — all achieve the same outcome:
Method A: Via the OurDream AI Website (Primary)
- Log into ourdream.ai
- Navigate to your profile (top-right account icon)
- Select "Account Settings" or "Subscription"
- Locate your active subscription
- Click "Cancel Subscription"
- Confirm cancellation in the dialogue
Tested outcome: Cancellation confirmed immediately. Access continues to the billing period end date. No further charges scheduled.
Method B: Via App Store (If Subscribed Through App)
- iOS (App Store): Settings > [Your Name] > Subscriptions > Our dream: AI Companion > Cancel Subscription
- Android (Google Play): Google Play Store > Account > Payments & subscriptions > Subscriptions > OurDream: AI Companion > Cancel
Use this method only if your subscription was initiated through the respective app store. If you subscribed via the website, Method A applies.
Method C: Via Email Support
Contact [email protected] with:
- Subject: "Cancel Subscription Request"
- Your registered email address
- Account details for verification
Response time: typically 24-48 hours. Cancellation takes effect upon support confirmation.
Post-cancellation access: Premium features remain accessible until the end of your current billing period. DreamCoins (OurDream AI's in-app virtual currency) remain spendable during this window.
Step 2: Delete Your Account
Execute this only after confirming subscription cancellation:
- Log into ourdream.ai
- Navigate to Profile > Account Settings
- Scroll to "Danger Zone" section
- Click "Delete Account"
- Confirm the deletion in the prompt (may require password re-entry)
Tested outcome: Account and all associated data permanently removed. Process is immediate and irreversible.
What is permanently deleted:
- Account credentials
- All custom characters and settings
- Complete conversation history
- Remaining DreamCoin balance
- Saved media (images and videos)
Important Pre-Deletion Warnings
Warning 1 — Critical ordering issue: Deleting before cancelling can result in subscription charges billing to a deleted account. The billing system may continue charging if the payment method remains valid. Always cancel first.
Warning 2 — Irreversibility: Account deletion is permanent. OurDream AI does not offer account recovery. If you might return to the platform, consider cancelling the subscription and keeping the free account instead.
Warning 3 — DreamCoin forfeiture: Any remaining DreamCoins are permanently lost upon account deletion. These are non-refundable and cannot be transferred. Spend remaining coins before initiating deletion.
Warning 4 — Download your content: If you want to keep any generated images or videos, download them before deleting. Account deletion removes all stored media.
Frequently Asked Questions
The primary method: ourdream.ai > Profile > Account Settings > Cancel Subscription > Confirm. Alternatively: cancel through your app store (iOS Settings > Subscriptions, or Google Play > Subscriptions) if you subscribed via the app. Or email [email protected] with a cancellation request.
No. OurDream AI does not provide prorated refunds on subscriptions. After cancellation, your paid access continues until the billing period ends, then stops. Plan your cancellation timing to extract maximum value from the remaining paid period.
Cancel your subscription first (Step 1 above), then: ourdream.ai > Profile > Account Settings > Danger Zone > Delete Account > Confirm. The deletion is immediate and permanent — all data, characters, conversation history, and DreamCoins are removed with no recovery option.
DreamCoins remain available during your paid access period after cancellation. Once the subscription period ends or you delete your account, all remaining coins are permanently forfeited — no cash equivalent, no transfer option. Use your coins before the period ends.
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